Meet the Founder

A Safe Pair of Hands for Life’s Most Important Moments

The Spark of Serendipity

Every great venture begins with a moment of chance. For me, that moment happened in a beauty salon in Beverley, East Yorkshire. While sharing my vision for a new kind of care with a therapist, a fellow client—the owner of “Wedding Woofers”—overheard the conversation. That serendipitous meeting was the spark that brought this business to life, and so, Serendipity Care was born.

A Foundation of Clinical Excellence

While our beginning was a beautiful accident, my service is built on over 12 years of clinical dedication as an Adult Registered Nurse. My career has been defined by a passion for supporting those with life-limiting conditions, those in palliative care, and those in their twilight years or at the end of their lives.

From my early days as a mature student working as a Domiciliary Home Care worker to my years as a Registered Nurse, my mission has always been to empower dignity, manage symptoms, and improve quality of life. My drive is deeply personal: I wanted to make the difference for others that I wished for my own mother 25 years ago. I believe everyone deserves to live as well as they can, surrounded by those they love, for as long as they can.

The "Event Carer"

As I worked with more families and wedding planners, I realised that my role was to provide a "safe pair of hands" in the moments that matter most. I found that my expertise in palliative and complex care provided the ultimate reassurance for families who wanted their loved ones to attend their most important life events, weddings, anniversaries, and milestones, safely and with dignity.

Rather than offering simple guest support, this service delivers a gift of respite for the unpaid family carers who usually shoulder the responsibility.

  • For the Guest: Personalised, professional one-to-one attention. They feel like a VIP with full mobility support, personal care, and companionship.

  • For the Family: The freedom and permission to step out of the "carer role" and simply be a wedding guest.

  • For the Couple: The peace of mind that everyone you love is safe, celebrated, and valued.

With heartfelt thanks

Carolyn

My Inspiration

  • Motivation

    The seed for this business was sown during my time as a Palliative Care Lead Nurse. I was supporting a lady who was nearing the end of her life and desperately wanted to attend her daughter’s wedding abroad.

    Although she had moved into her sister’s home, she possessed deep insight into her own physical limitations. She worried about managing her mobility and maintaining her dignity without alerting other guests to the severity of her illness. She feared becoming fatigued without a place to rest, or needing assistance with medication and personal care at a moment's notice.

    Despite our best efforts to find a solution, even looking for a "friend of a friend", there simply was no professional service available to provide the clinical safety net she required. Heartbreakingly, she was unable to attend. That missed memory stayed with me, highlighting a profound gap in the care sector that I knew I needed to fill.

  • Special Family Member

    My philosophy on care is heavily influenced by my own family. I have a very special relative who is now 101 years old. Her determination to remain independent is the very essence of who she is. However, as she faces increasing challenges with hearing, mobility, and dining, she requires subtle but essential support to maintain that autonomy.

    I act as her advocate to ensure her voice is heard. This involves attending consultant appointments with her, liaising with her GP, and helping her navigate complex forms. I have taken her to events so she feels a sense of belonging and provided overnight support following hospital discharges. My goal is always to facilitate her independence, ensuring she can live life on her terms with the right support in place.

  • Guiding Families Through Complexity

    I understand how overwhelming medical situations can be for families. During the first Covid-19 lockdown in 2020, my father-in-law was nearing the end of his life. While restrictions prevented me from visiting physically, I utilised my background as a Cancer Information Nurse to support my husband remotely. I helped triage symptoms and guided the family on the right questions to ask, ensuring my father-in-law could pass away peacefully at home, surrounded by love.

    Similarly, when my own father was diagnosed with cancer, he felt overwhelmed by the logistics of treatment and the sheer volume of new information. He asked for my support, noting that “two pairs of ears are better than one.” I accompanied him to appointments not to take over, but to ensure he had all the facts required to make his own informed choices. My role was to be his sounding board, ensuring the decisions about his health and future remained firmly in his hands.